Shipping policy

Effective Date: January 2025

1. Shipping Methods and Delivery Times

All items are shipped from our Melbourne warehouse. We offer the following shipping options:

Within Australia:

  • Standard Shipping: Typically delivered within 2–14 business days after order processing.

  • Express Shipping: Typically delivered within 1–7 business days after order processing. (Please note that express shipping may occasionally be unavailable.)

International Shipping (Outside Australia):

  • Standard International Shipping: Typically delivered within 5–14 business days after order processing.

Note: Processing times may vary based on product availability and demand. A confirmation email with tracking details will be sent once your order has shipped.

2. Shipping Costs

Shipping costs are calculated based on the selected shipping method. Exact shipping charges will be displayed at checkout.

3. Order Processing Time

Orders are generally processed within 1–2 business days. During peak periods (e.g. holidays or promotions), processing may extend to 3–4 business days.
For items on backorder or restock, please allow 5–10 business days.

As a small business, we appreciate your patience and support. We’re committed to fulfilling your order with care and efficiency.

4. Order Tracking

Once your order ships, you'll receive an email with a tracking number so you can monitor its progress.

5. Shipping Restrictions

  • Please ensure all shipping information is accurate at checkout. We are not responsible for deliveries to incorrect addresses.

  • Shipping may be delayed or unavailable in remote areas. If this affects your order, we will contact you to discuss options.

6. Lost or Damaged Shipments

In the rare event your package is lost or arrives damaged, please contact our support team at info@okbellebliss.com within 7 days of receiving your tracking details. We will coordinate with our shipping partners to resolve the issue promptly.

7. Contact Us

For any questions regarding shipping or your order, feel free to reach out to our team at info@okbellebliss.com.

8. Changes to This Shipping Policy

okBelle Bliss reserve the right to update or modify this policy at any time. Any changes will be posted on our website, and the effective date will be updated accordingly.

By placing an order with us, you agree to the terms outlined in this shipping policy.