Refund policy

We offer a 30-day return policy, giving you 30 days from the date you receive your item to request a return.

To be eligible for a return:

  • The item must be in its original condition and packaging.

  • A receipt or proof of purchase is required.

  • Returns for change of mind are not accepted.

  • We only accept returns if the item is faulty, damaged, or not as described.

To initiate a return, please contact us at info@okbellebliss.com. 

If your return is approved:

  • We’ll send you detailed instructions on how and where to send the item.

  • Return shipping costs are the customer’s responsibility.

  • Original shipping fees are non-refundable.

  • Items sent back without prior return authorization will not be accepted.

If you have any questions about your return, feel free to reach out to us anytime at info@okbellebliss.com. 

Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@okbellebliss.com.